物流政策
Shipping Policy
Order Processing & Handling
All orders are processed within 1–4 business days (Monday–Friday, excluding public holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times begin after your order has been dispatched:
- Domestic (US): Standard shipping 5–8 business days; Expedited 2–3 business days
- International: 10–21 business days depending on destination and customs processing
Customs & Import Duties
International orders may be subject to customs fees, import duties, and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates unless otherwise stated.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Shipments
If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] so we can investigate with the carrier.
Questions?
Reach out to me via email at hobbybobbins@gmail.com.