The item was described as genuine Sugilite
It’s an imitation not Sugilite
I missed the 7 day return and only a store credit is offered
If you sell something that is falsely claimed make the customer whole
Hello,
Thank you for initially reaching out to me. I apologize that your item wasn't as expected. Due to your purchase being outside of the return window, and given that all of my testing and research coming to a different result, I figured the least I could do was offer a store credit for the full amount of your purchase. I'm sorry it did not seem to be a reasonable accomodation, nor did you seem interested in discussing other options before leaving your review here. Although I would have hoped that we could have come to a mutually beneficial solution that would have had you feeling satisfied, I do wish you the best!
The necklace and earrings are beautiful- the quality is as I expected from the pictures: excellent. Very happy with my purchase!
I like it. It’s unique. I didn’t realize that the back wasn’t closed. I’m sure it was in the description of the item I just have a bad habit of not reading thoroughly. But that's ok. I still really like it. Thank you!
Haven't we all done the same at times? 😉 I'm glad though that overall you're satisfied, it's such a cute smock!
Absolutely Gorgeous Piece! I have a large cuff bracelet and earrings with this Charoite. Now I have a set!
Photographs don’t do this ring justice! The stones are a beautiful color.
More stunning in person!! I always love my HB purchases and thank you for always trying to get them shipped out quickly!
She is absolutely gorgeous! The pictures don’t do the gold filigree justice. One of my sons is a February baby so I got it to remind me of him.
I love the earrings. I got them to match a blue diamond necklace. The same design makes them look like a matched pair.
I bought this beautiful ring for my sister for Christmas and she absolutely loves it!!!
I originally rated this very high but since then I lost one of the stones. It I believe ruins the ring.